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Guest Info

Home / Party in the Park / Guest Info

GUEST INFO

WHERE DO I PARK & ENTER? + -

Check out a map that shows nearby parking and the entry gates to the event.

There are two gates/entry points to Five Star Bank Party in the Park: the west gate is at the corner of Court and Chestnut Streets, and the east gate is at the corner of Court Street and the traffic circle.

Area Garages

  • Washington Square Garage, 111 Woodbury Boulevard
  • Court Street Garage, corner of South Avenue and Court Street
  • East End Garage, 475 E. Main Street
  • HSBC Garage, 100 Chestnut Street (enter on Broad Street side)
  • Midtown Garage, 110 S. Clinton Ave, Rochester, NY 14604

The Strong parking lot

Parking for Party in the Park is available in The Strong’s Parking Garage, which may be accessed off of Howell Street, beginning at 4:30 p.m. at the special event rate of $7.   Tailgating and overnight parking is not permitted.  All cars must be removed from the garage by 10:30 p.m. when the garage closes.  Cars remaining in the garage after close will be towed at the owner’s expense.  Additional information and directions to the lot may be found at www.museumofplay.org or by calling 585-263-2700 during the museum’s regular operating hours.   Questions after 5 p.m. on the date of the event may be directed to museum security at 585-410-6300.

HOW DO I BUY TICKETS? + -

Tickets

$7 Individual, General Admission tickets (children 12 and under are free) & $55 Individual, VIP Ultra Lounge Tickets, $49 Season Pass (available until July 13th, @RBTL ONLY) are on sale at:

  • www.RochesterEvents.com
  • The gate on the day of the show, if available. Gates open at 5 p.m. and entry is allowed until 9:30 p.m.;
  • The RBTL box office, 885 E Main St.
  • 800-745-3000 (with associated service charges).

Once the event sells out, no additional tickets will be available for purchase.

WHAT DOES MY GENERAL TICKET INCLUDE? + -

General Entry, lawn seating

ARE THERE VIP TICKETS AVAILABLE? + -

Tickets

$55 Individual, VIP Ultra Lounge Tickets are on sale at:

  • The gate on the day of the show. Gates open at 5 p.m. and entry is allowed until 9:30 p.m.;
  • The RBTL box office, 885 E Main St.
  • 800-745-3000 (with associated service charges)

Once the event sells out, no additional tickets will be available for purchase.

WHAT DOES MY VIP TICKET INCLUDE? + -

Access to VIP ULTRA LOUNGE

Front Stage Access (Standing room only)

Private Full Cash Bar

Private Bathrooms

Lounge Area

Commemorative Lanyard

Cocktail Service

Complimentary snacks

Complimentary Chair Massage

IS THE EVENT INDOOR OR OUTDOOR? + -

Five Star Bank Party in the Park is an outdoor event, hosted at Dr. Martin Luther King Jr. Park at 353 Court street (corner of Court and Chestnut streets). Should weather become severe, there is a rain location at Anthology, located at 336 East Ave, Rochester, NY 14604. Rain location will be announced by 3pm day of show via social media.

HOTEL & LODGING + -

Holiday Inn- Downtown

70 State St, Rochester, NY 14614

The Holiday Inn Rochester Downtown is located in the heart of downtown Rochester NY and overlooks the Genesee River. Our Rochester NY location is convenient to popular restaurants and entertainment.

Business travelers can enjoy a short walk to Local, State and Federal Government offices, Kodak, Carestream and 10 minutes to most corporations. Take advantage of an easy commute to Harris Corporation, University of Rochester, Eastman School of Music and RIT.

We are the perfect spot to stay when exploring the National Museum of Play at the Strong, Rochester Museum and Science Center or discovering the Rochester NY area.

Relax in our quiet and comfortable guest rooms while enjoying complimentary Wi-Fi after a long day of work, attending a conference or visiting family. Our River Club and State Street Grill provide delicious breakfast and dinner options along with in-room dining. Check your email in our 24-hour business center, then work out in our fitness center or relax in the seasonal heated outdoor pool.

Click Here to Learn More

WHAT IS YOUR REFUND POLICY? + -

All tickets are non-refundable UNLESS the show is cancelled. If the show is cancelled, you will need to go to your point of purchase for a refund.

WHAT FOOD IS AVAILABLE FOR PURCHASE? + -

Food Vendors change weekly. Many food vendors offer vegetarian, vegan, and gluten-free options. Food vendor lineup is posted weekly on our Facebook page.

Food vendors we frequently feature include:

Tony Tomato’s Tuscan Wood Fired Pizza
Rochester Kettle Corn
Effortlessly Healthy

Rob’s KabobsNeno’s Gourmet Mexican Street Food
Munchie’s Roc City Empanadas
Chef’s CateringBay

Vista Taqueria
Marty’s Meats

Al Dente
Wraps on Wheels
Rita’s Italian Ice

WHAT BEVERAGES ARE AVAILABLE FOR PURCHASE? + -

Genesee Brewery Selections
Labatt Blue & Blue Light
Sangria Slushies (Alcoholic)
Water
Soda- Pop
Prosecco
Mimosas
Rotating Selection of Craft Beers
Private full cash bar in VIP ULTRA LOUNGE for VIP ULTRA LOUNGE ticket holders only

CAN I BRING OUTSIDE FOOD, DRINKS OR ALCOHOL? + -

Patrons are permitted to bring in one sealed bottle of water. All other outside food, drinks and alcohol are not permitted. There are many food vendors and alcohol booths at the event.

IS THE EVENT WHEELCHAIR ACCESSIBLE? + -

Five Star Bank Party in the Park is wheelchair accessible in that there are no steps to traverse in order to get into or out of the park. However, the majority of the area of Five Star Bank Party in the Park is grass, and it does slope as it gets closer to the stage. Therefore, the closer one gets to the stage, the more up-hill there is to get back to the top. Handicap restrooms are available. Either entrance (the corner of Court St. and Chestnut St. or the Court St. traffic circle) is handicapped accessible.

IS THERE A RE-ENTRY POLICY? + -

NO RE-ENTRY ALLOWED

FIVE STAR BANK PARTY IN THE PARK GROUND RULES: + -

PLEASE BE READY TO HAVE YOUR MOBILE TICKET SCANNED AT THE GATE.

  • Lawn chairs, skateboards, in-line skates, and pets will not be allowed in the venue
  • NO smoking
  • Bicycles are not allowed inside the venue. There is FREE bicycle parking just outside the gates on N. Chestnut Street
  • Children 12 & under are FREE
  • Tailgating is strictly prohibited
  • PHOTO ID for purchase of alcoholic beverages, 21 and over
  • Rain or Shine
  • Lost & Found: After the show, please write to Info@RochesterEvents.com with any lost items.
  • NO RE-ENTRY ALLOWED

WHAT CAN I BRING TO THE VENUE? + -

  • Umbrellas
  • Blankets
  • Beach towels
  • Binoculars
  • Point + shoot, non-professional- grade cameras
  • Strollers
  • GoPros (no poles or extenders)
  • One factory sealed bottle of water
  • Wheelchairs/medical scooters

WHAT ITEMS ARE NOT ALLOWED IN THE VENUE? + -

  • Weapons of any kind
  • Chairs/lawn chairs
  • Drugs/drug paraphernalia
  • Illegal substances
  • Alcoholic beverages
  • Glass containers
  • Outside food or beverages
  • Coolers
  • Large bags or backpacks
  • Fireworks or explosives
  • Flags or totems
  • Laser pointers
  • Musical instruments, including whistles
  • Tents
  • Pets (except service animals with current rabies certification)
  • Audio/video recording equipment
  • Professional quality cameras
  • Personal shade tents or canopies
  • Inflatable items
  • Yard games
  • Frisbees
  • Bicycles (inside grounds)
  • Rope or items to reserve spaces
  • Skateboards or scooters (except for medical scooters)
  • Drones
  • Stickers
  • Spray Paint
  • No unauthorized/unlicensed vendors allowed
  • No unauthorized solicitations, handbills, sampling, giveaways, etc.
  • No smoking

ASL Interpretation + -

ASL Interpretation will be provided for all headliners throughout the season.

COVID GUIDELINES

WILL I BE REQUIRED TO WEAR A MASK? + -

Unvaccinated individuals must wear a mask as per State and CDC guidelines.

If you are vaccinated, no mask is required.

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